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Job Title : Horticultural Apprentice
Employer : Notcutts Ltd
Location : Woodbridge, Suffolk, IP12 4AF
Position Type : Apprenticeship
Sector : Agriculture, Horticulture and Animal Care
Vacancy Reference : VAC-01597
Vacancy Short Description : A fantastic Opportunity to begin a career in Horticulture with one of the most prestigious long established nurseries in the UK

 

Qualifications Required : Entry onto the apprenticeship is subject to a thorough initial assessment to establish course suitability. Applicants should have at least 4 GCSEs including English and Maths at grades A-C or 9- 4. Apprentices need to be employed for minimum of 30 hours a week in the industry with a contract of employment.
Proof of qualifications will be required before you can be accepted onto the apprenticeship.
PLEASE NOTE: Those without the stated entry requirements or awaiting GCSE/GCSE retake grades, may be offered an appointment to come into college (Easton or Otley campus) and sit an online assessment to confirm program suitability.
Vacancy Full Description : The role of the Horticultural Apprentice is crucial to the success of the Garden Centre. You are our face on the frontline representing our brand and values. You will ensure our customers receive the very best customer service experience, exceeding their expectations at every opportunity. The position will involve the use of associated grounds maintenance equipment and materials.  Training will be provided throughout the apprenticeship, working towards accredited qualifications.

Key Responsibilities:

Financial Performance
 Drive sales in the Garden Centre by upselling at every opportunity and driving customer loyalty through endorsing Privilege Card sign ups
 Reduces stock losses through following stock processes and procedures.
 Conducts regular checks on working areas, ensuring excellent retail standards are maintained and every line of stock is available on display

Customer Service
 Achieves the highest level of courteous and informative customer service in a timely manner.
 Offers informed knowledge for the benefit of the customer that contributes to the reputation and performance of the Garden Centre
 Demonstrates a willingness to gain knowledge and information that will enhance customer service levels
 Demonstrates an excellent level of customer service, and maintains a professional level of appearance by adhering to Company uniform standards
 Demonstrate Passion, Inspiration & Expertise in every customer interaction.

Health and Safety Compliance
 Responsible for working in a safe manner and ensuring the Company’s Health and Safety procedures are followed
 Ensure that own actions do not cause risk or hazard to yourself or others
 Report any H&S concerns in a timely manner to their Mentor, Manager or Duty Manager

Operating Standards and Brand
 Ensure that all stock management procedures within your control are followed correctly to minimise stock loss
 Be self-motivated to seek out information and share as part of a team
 Ensure that company information is understood, communicated onwards and acted upon as required
 Willingness to offer ideas and support to benefit the Garden Centre and the Company.

The role of a Horticultural Apprentice, depending on your primary departmental responsibilities, may also include when required the following job roles;

 Pricing standards - stock always priced when displayed in Garden Centre
 Maintain Garden Centre displays - Point of Sale & Merchandising standards
 Ability to cross sell/up sell - introducing alternative products and Privilege Cards
 Operate a till and handle cash
 Plant care and housekeeping standards
 Edging and shrub bed maintenance
 Weeding/Sweeping
 Litter Picking/Leaf collection
 Chemical Application
 Safely use grounds maintenance equipment including hand tools, strimmers, hedge-cutters, and any other machinery required
 Carry out maintenance to grounds maintenance equipment
 Compliance with all relevant legislation
 Horticultural operations such as planting, pruning and maintenance of trees and shrubs
 Work within the plant area - and complete plant watering duties
 Warehouse duties involving manual handling
 Product knowledge / Product location / Handle telephone enquiries
 Efficient stock management - ensuring stock levels are correct
 Flexible to work across all departments within the Garden Centre - transferable skills

Additional Duties
 Undertake appropriate training & coaching relevant to role, demonstrating brand values of Passion, Inspiration and Expertise
 Adheres to all Company policies and procedures as outlined in the Colleague Handbook.
 To carry out duties which are required within the role as it evolves within the development of the Company
 Providing support to other Garden Centres as required for needs of the business
 Any other such reasonable duties as directed by Line Management as appropriate to the level of appointment



Number of Positions Available : 1
Working Week : 40 hours over 2 week pattern incl some wk/end & Bank Hols
Salary : £168.00 Per Week
Application Deadline Date : 30/08/2019
Possible Start Date : 09/09/2019
Personal Qualities :  Polite approach and professional appearance
 A flexible approach to working hours - available to work
weekends/Bank Holidays
 Flexible to work across all departments within the Garden Centre
 Able to work effectively within a team
 Enjoy working come rain or shine, and willing to go the extra mile
 Learn and develop skills in horticulture and have a willingness to learn
 Able to deliver great customer service
 GCSE Maths and English grades A - E or equivalent
Skills Required :  Excellent communication skills
 Ability to carry out physical tasks within Health and Safety guidelines
 Have excellent time keeping skills and be motivated, honest and reliable



Future Prospects : For the right candidate who proves to be hard working, flexible on hours to suit business and season needs as well as committed to completing the level 2 Horticultural Apprenticeship, the long term prospects of a full time roll with further development are excellent.
Training to be Provided : Qualification:
Horticulture L2 Diploma Framework

College Attendance :None
Training for all job specific tasks will be given. In addition the apprentice will have the support and guidance of a qualified assessor from the college, who will make on-site visits every 6-8 weeks. There may be the occasional need to attend either the Otley or Easton campus for short training courses and tests.
Other Information : Pay Rates: The current NMW rate for Apprentices is £3.90 per hour with effect from 1st April 2019. This applies to 16-18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other Apprentices the Apprentice National Minimum wage appropriate to their age applies. The wage for Apprentices applies to both time spent on the job plus time spent in training. For more information visit: www.gov.uk/national-minimum-wage-rates
Apprentices need to be employed for a minimum of 30 hours per week in the industry with a contract of employment

Working Week: Working 40 hours per week averaged over a two- week pattern including some bank holidays and weekends.

Shortlisting/Interviews - Shortlisting and interviews will take place throughout the duration of the vacancy ad. This may mean that the vacancy could close before the published cut-off date should suitable candidates be found.
Things to consider : Please bear in mind the physical nature of this role.

You will be on your feet for most of the day.

As it may be predominantly outdoor work at times you will be hot cold or wet
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