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Job Title : Apprentice Business Administrator
Employer : Helios Ventilation Systems Limited
Location : Colchester, Essex, C04 9HZ
Position Type : Apprenticeship
Sector : Engineering and Manufacturing Technologies
Vacancy Reference : VAC-01578
Vacancy Short Description : A fantastic opportunity to begin a career as an administration professional with a long established and highly regarded fan manufacturer


Qualifications Required : Entry onto the apprenticeship is subject to a thorough initial assessment to establish course suitability. Applicants should have at least 4 GCSEs including English and Maths at grades A-C or 9- 4. Apprentices need to be employed for minimum of 30 hours a week in the industry with a contract of employment.
Proof of qualifications will be required before you can be accepted onto the apprenticeship.
PLEASE NOTE: Those without the stated entry requirements or awaiting GCSE/GCSE retake grades, may be offered an appointment to come into college (Easton or Otley campus) and sit an online assessment to confirm program suitability.
Vacancy Full Description : JOB PURPOSE:
The desk-based administrator is a member of the office team working under the direction of the Office Manager to ensure excellent service support is provided to all accounts that are within the associated team and will be responsible in supporting all functions of order processing/business administration.


• Processing of orders
• Investigative/fact finding work
• Liaising with customers and other departments via email and telephone
• Monitoring of the team inboxes
• Order processing administration
• Providing adhoc support to the team
• Any other duties as appropriate
Number of Positions Available : 1
Working Week : 8.30am-5pm with 1 hour lunch
Salary : £163.12 Per Week
Application Deadline Date : 03/05/2019
Possible Start Date : 13/05/2019
Personal Qualities : Good communication skills
Problem solving skills
Excellent attention to detail
Skills Required : • Ability to deliver excellent customer service
• Ability to resolve internal and external customer issues and escalate when necessary
• Attention to detail
• Ability to work under pressure
• Excellent communication skills
• German speaking desirable but not necessary

Ideally GCSE grades A-C or 9-4 with good IT skills
Time management
Attention to detail/maintaining customer satisfaction
Ability to work in busy environment

Future Prospects : Helios is a forward thinking Company committed to work based learning/training with a sister Company in Germany affording opportunities for product training.
Training to be Provided : Business Administrator Level 3 qualification including Functional Skills in Maths and English if required
Other Information : Pay Rates: The current NMW rate for Apprentices is £3.90 per hour (effective from 1st April 2019). This applies to 16-18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other Apprentices the Apprentice National Minimum wage appropriate to their age applies. The wage for Apprentices applies to both time spent on the job plus time spent in training. For more information visit: For this vacancy the employer has agreed to pay National Minimum Wage from the start of the apprenticeship and this will be adjusted according to age and experience,

Shortlisting and Interviews - Shortlisting and interviews will take place throughout the duration of the vacancy ad. This may mean that the vacancy could close before the published cut-off date should suitable candidates be found.
Things to consider : This is a desk-based position and will involve working with computers.
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