Job Title : Customer Service Apprentice
Employer : Alaturka Semra Avcikaya
Location : Colchester, Suffolk, IP4 2AA
Position Type : Apprenticeship/Internship
Sector : Professional Studies
Vacancy Reference : VAC-01503
Vacancy Short Description : Cafe Med, on Colchester's lovely old Trinity Street. With a bold presentation Café Med is bringing its customers homemade, fresh and simple taste of the Mediterranean that sits alongside familiar British favourites including homemade cakes and scones.
Qualifications Required : Entry onto the apprenticeship is subject to a thorough initial assessment to establish course suitability. Applicants should have at least 4 GCSEs including English and Maths at grades A-E or 9- 2. Evidence of qualifications will be required.
Vacancy Full Description : Customer Service :
This role is very crucial to our team which is small and experienced. The missing part in our puzzle is you. Head chef, manager and two front of house. They are able to cover the workload within themselves, however; in order to offer a better service they would need to share the tasks with a new member.
Key responsibilities will be:
-Working through our daily tasks such as opening and closing duties.
-Keeping the kitchen tidy and clean
-Preparing and serving hot and cold drinks
-Taking orders, greeting customers, maintaining the cleanliness of the café
We have a cooked breakfast menu (catering for veggies, too), a casual lunch menu that includes our Mediterranean menu and the afternoon menu
Number of Positions Available : 1
Working Week : 36 hrs Monday to Saturday 10:00-16:00
Salary : £133.20 Per Week
Application Deadline Date : 07/01/2019
Possible Start Date : 21/01/2019
Personal Qualities : Hard working, Felixable
Skills Required : Friendly, Reliable, Good Team Player.
Future Prospects : Work will become available for successful apprentice
Training to be Provided : Qualification: Customer Service
Training for all job specific tasks will be given. In addition the apprentice will have the support and guidance of a qualified assessor from the college, who will make on-site visits every 6-8 weeks. There may be the occasional need to attend either the Otley or Easton campus for short training courses and tests.
Other Information : Pay Rates: The current NMW rate for Apprentices is £3.70 per hour with effect from 1st April 2018. This applies to 16-18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other Apprentices the Apprentice National Minimum wage appropriate to their age applies. The wage for Apprentices applies to both time spent on the job plus time spent in training. For more information visit: www.gov.uk/national-minimum-wage-rates
Apprentices need to be employed for a minimum of 30 hours per week in the industry with a contract of employment
Shortlisting/Interviews - Shortlisting and interviews will take place throughout the duration of the vacancy ad. This may mean that the vacancy could close before the published cut-off date should suitable candidates be found.
Things to consider : Long hours on your feet
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